Privacy policy

At Hime, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use and safeguard your information when you visit our website or make a purchase.

Information we collect

We collect information you provide directly: name, email, phone number, shipping address, and payment information needed to process your order. We also collect basic analytics about how you use the site.

How we use your information

• To process and ship your orders
• To send order updates via email and SMS
• To personalise your shopping experience
• To improve our products and services
• To send marketing communications (only with your consent)

Your rights

You have the right to access, correct or delete your personal data at any time. Contact us at privacy@hime.jewellery to exercise these rights.

Data retention

We retain your order history for 7 years for tax and legal purposes. Marketing data is retained until you unsubscribe.